Förlagets beskrivning
Persuasion and the ability to influence are of paramount importance in many business situations. This workshop shows participants how building influence in relationships can help them be more effective in accomplishing their work responsibilities. The course uses the Insight Inventory to identify personality types and tendencies to build influencing skills through improved communication. The workshop is ideal for team leaders, managers, sales and customer service professionals, and anyone else who must maximize their positive impact on others to increase effectiveness on the job.
Performance Objectives
Understand the power of both interpersonal and position influence
Facilitate communication and influence by identifying and adapting to personality styles
Use active listening skills to establish and build relationships
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Building Interpersonal Influence Instructors Guide
Bokrecensioner » Building Interpersonal Influence Instructors Guide
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