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Process to development: A challenging journey to business
Tom Trace
Paperback. CreateSpace Independent Publishing Platform 2015-01-03.
ISBN 9781505844726
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Förlagets beskrivning
Business excellence can be defined as the systematic use of quality management principles and tools of business management, with the goal of improving performance. In accordance with this definition, several top Indian BPO's are on the right track towards "Business Excellence". This is evident from the strong focus laid by these organizations in adopting, adapting and mastering a myriad of improvement methodologies like Lean, Six Sigma, Kaizen, Continuous Improvement, etc. to improve efficiency. This book will be helpful for success
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Process to development: A challenging journey to business
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