Förlagets beskrivning
Any human resource development (HRD) initiative involves change; by definition, HRD implies a commitment to improving organizational effectiveness & enhancing employees performance & productivity. Managers at all levels of the organization are being called upon to serve as change agents, responsible for developing, implementing, & sustaining HRD initiatives. Here, Gilley offers a practical approach to developing the skills necessary for leading change at any level of your organization. From motivating people who are resistant to change, to resolving conflict & building consensus, this book shows how managers can bring out the best in everyone, with a direct effect on corporate competitiveness & productivity
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Manager As Change Agent: A Practical Guide to Developing High-Performance People and Organization
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