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Service Management, Student Workbook: An Integrated Approach to Supply Chain Management and Operations (FT Press Operations Management)
Cengiz Haksever
Paperback. FT Press 2013-06-28.
ISBN 9780133088854
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Förlagets beskrivning
With this hands-on study guide to accompany the reference on integrating the many disciplines that comprise service operations management, authors Haksever and Render help students master all aspects of the field. Fully aligned with Service Management, this workbook-style book includes chapter learning objectives, chapter summaries, chapter questions, reviews of key terms and concepts, additional cases and examples, discussion questions, and more
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Service Management, Student Workbook: An Integrated Approach to Supply Chain Management and Operations
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